• Customer Experience

Customer Experience

 When shopping for a quality used car, you’ll want an experience to match, which is exactly what you get when you choose West Motors

Our aim is to ensure customers are satisfied with all aspects during their time at our dealership in Uxbridge, Greater London. From the moment you visit us through to your car purchase, we are here to guide you and provide expert advice to help make your decision.

Investing in a new-to-you car is a big commitment, so we are here to make it as enjoyable and stress-free as possible. We have helped hundreds of customers find their dream car and would love to do the same for you.

Wherever possible, we act upon customer feedback in order to develop and improve our processes and procedures - including our service to you - with the aim of exceeding your expectations. 

Take a look at our Testimonials page to discover why so many people have chosen West Motors for their used car

To save timely negotiation all our cars are heavily discounted upfront and offered nearer cost price, saving customers up to £2000 when compared to our competition. This ensures we are treating every customer the same. This fee is a compulsory fee and applies to all customers.

Variable admin fee is charged as listed below:

  1. Retail customers pay £199.
  2. Repeat customers purchasing a 2nd car within 12 months of the original invoice date £0
  3. Retail customers arranging finance using brokers outside of our immediate panel of lenders £499
  4. Trade customers making a purchase as the motor trade £549
  5. Export customers including Northern Ireland and the Republic of Ireland £599